Privacy Policy

Information We Collect

Star Trade Co., Ltd. (the “Company”, “we”, “us”, or “our”) may collect different types of data, including personal data and non-personal data.

“Personal data” refers to information that can identify you as an individual, including but not limited to your name, mailing or physical address, telephone number, email address, and other information you provide to us or that is required for completing transactions, providing services, or delivering products. Depending on your place of residence, personal data may also include your real-time location, your device IP address, or unique device identifiers. We may also collect and store records of social interactions, chats, and communications that you submit through or voluntarily provide in connection with our services.

Job applicants may submit employment-related information to us through services operated by our vendors, including name, address, telephone and fax numbers, email address, education, military service status, immigration status, and work experience. Information submitted through such services is subject to the privacy policies of the relevant service providers. We recommend that you review those policies carefully before submitting any information.

To provide products or services, communicate with you, or maintain our relationship with you, we may need to collect and use certain personal data. If you choose not to provide such data, we may be unable to provide some or all of our services.

We also collect non-personal data, including device information such as browser type, operating system, software usage data, hardware configuration, and connection data (for example, browser type and version, time zone settings, operating system, platform, full domain clickstream data, dates and times of access, and cookie data). We use, compile, and analyze such information to improve our products and services and to provide a more personalized experience.

Technologies We Use and Cookies

We use tracking technologies such as cookies (small files stored on your hard drive), web beacons, website analytics tools, and personal data you provide to deliver a personalized online experience and optimize our services.

Certain information relating to your use of our services may be collected through integrated, time-based, or cross-service tracking technologies and used by us and third parties for specific purposes, such as combining information across devices you use to access our services or delivering advertising and content relevant to you.

Please refer to our Cookie Policy for more information, including your available choices. By accessing our services, you consent to the placement of cookies and to the use of these tracking technologies by us and third parties in accordance with our Cookie Policy.

Some browsers offer “Do Not Track” signals. At present, there is no standardized mechanism for such signals, and we do not currently monitor or respond to them. We encourage you to review our Cookie Policy or applicable third-party policies to learn how to disable or opt out of cookies.

Use of Personal Data

You agree that we may use your personal data for legitimate business purposes, including: delivering products and providing requested services; providing product registration, technical support, and customer service; administering promotions, contests, games, or sweepstakes; evaluating job applications you submit; enabling participation in activities such as online forums, chats, social platforms, or surveys; communicating with you by email, text message, or phone regarding our products, services, targeted advertising, and promotional offers; customizing, evaluating, delivering, and improving our products, services, content, and advertising; identifying you during login and authorizing instructions after login; providing a personalized and integrated user experience; transferring personal data to authorized third parties; and other purposes disclosed at the time the data is collected.

Sharing of Personal Data

We may share personal data with authorized third parties that assist us in operating our business (such as approved service providers), including for storage and processing purposes consistent with this Privacy Policy.

Except as described above, we do not share or disclose personal data to any third party for advertising purposes without your consent. We do not sell, rent, trade, or otherwise disclose personal data to any third party without your authorization.

We may disclose personal data where necessary to exercise legal rights or defenses, comply with applicable laws, legal processes, or requests from governmental or quasi-governmental authorities, or to investigate, prevent, or take action regarding illegal activities, suspected fraud, threats to the rights, property, or safety of the Company or others, violations of our terms, or as otherwise required or permitted by law.

In the event of a reorganization, merger, or sale of all or part of our assets, personal and non-personal data may be transferred as part of the transaction.

Please note that any information you choose to disclose in public areas of our services (such as forums, chat features, or product review platforms) may become publicly available. You should exercise caution and avoid sharing sensitive personal information in such areas.

To the extent permitted by law, we may disclose and share non-personal, aggregated, and non-identifiable data without restriction, for example to improve the products or services of our business customers, partners, or suppliers.

Updating Personal Data

We do not collect, process, or use personal data you provide through this website unless you voluntarily submit such data or such collection is otherwise permitted by law. When you provide personal data in connection with specific service requests (such as product inquiries, quotations, or feedback), we will use that data solely to fulfill your request and provide the relevant services.

Except where (1) we have obtained your consent, or (2) disclosure or transfer is required by law or government authorities, we will not provide, transfer, or disclose your personal data to third parties for their marketing purposes.

Certain non-personal data (such as your internet service provider, IP address, and browsing activity) may be automatically collected through cookies. Cookies do not read data from your computer or collect personal data in other ways. If you prefer not to have browsing information collected through cookies, you may adjust your browser settings accordingly.

Access to Personal Data and Data Protection

Upon your reasonable written request, the Company will allow you to exercise your rights regarding personal data we have collected, including the right to:

1. inquire about, review, or obtain copies of your personal data;
2. request supplementation, correction, cessation of collection, processing or use, or deletion of personal data.

Protection of Minors

Our services are intended for adults who meet legal age requirements and are not directed at minors. If you are considered a minor under the laws of your country of residence, you may use our services only under the supervision of a parent or legal guardian.

We do not knowingly collect personal data from children under the age of 13. If we become aware that we have inadvertently collected such data, we will delete it in accordance with applicable laws.

Data Storage and Cross-Border Transfers

Your personal data may be transferred, stored, and processed in Taiwan and/or other countries with varying levels of data protection. Such transfers are conducted in compliance with applicable international data protection laws. We implement appropriate safeguards, procedures, and controls to protect personal data in the jurisdictions where it is stored or transferred.

Personal data may be processed by our employees or the employees of our service providers, including for customer service purposes. By submitting personal data, you consent to the transfer, storage, and processing of your data as described in this Privacy Policy.

Information Security

We appreciate your trust in sharing personal data with us. We use industry-recognized security technologies, procedures, and organizational measures to protect personal data against unauthorized access, use, or disclosure.

Despite our efforts, no data transmission or storage system can be guaranteed to be completely secure. In the event of a security breach that is likely to result in significant harm to your legal interests, we will promptly notify you and the relevant supervisory authorities in accordance with applicable laws.

We also encourage you to take reasonable precautions when browsing online, such as using strong passwords, changing passwords regularly, and using secure browsers.

Links to Third-Party Services

Our services may contain links to or integrations with third-party services such as Facebook, LinkedIn, Twitter, and YouTube. These services are not under our control and are not governed by this Privacy Policy. We are not responsible for the privacy practices or content of such third-party services, including social media platforms and their plugins.

If you have questions about how third parties collect, use, or share your data, we recommend reviewing their respective privacy policies or contacting them directly. Linking to third-party services does not imply endorsement or responsibility for their actions or content.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any revised version will be posted on this page and will replace all prior versions. Continued use of our services after changes are posted constitutes your acceptance of the revised Privacy Policy.

Your Rights Regarding Personal Data

You have the right to access, update, and correct your personal data. You may also request that we cease collecting, processing, or using your personal data, or request deletion of your data. Depending on applicable laws, reasonable administrative costs may be charged for data access or copies.

You also have the right to object to our continued processing of your personal data and, where permitted by law, the right to data portability. If you have concerns about how we handle your personal data, you may lodge a complaint with the data protection authority in your country of residence.

If you wish to access, modify, or delete your personal data, or to opt out of certain communications, you may do so through the member login section of our website or by contacting us directly.